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Stop Fraud Before It Starts

Quick action means stronger protection. Report your lost or stolen debit card immediately and keep your finances safe.

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Report a Lost or Stolen Debit Card

When your debit card goes missing, every minute matters. Reporting your card immediately helps prevent fraudulent or unauthorized charges on your account. If your card has been lost or stolen, don’t delay; take action now to safeguard your finances.

During normal business hours, call the Citizens Bank and Trust team at (580) 226-4610 or visit any of our branch locations. After hours, you can report directly to Visa at their toll-free number: 1 (800) 554-8969.

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Safety Tips for Debit Card Protection

Stay one step ahead of fraud with these security best practices:

  • DO NOT enter your card number unless you are on a trusted, secure website.
  • DO NOT respond to emails asking for your card or PIN numbers.
  • DO NOT give your card to anyone else for use.
  • NEVER share or write down your PIN number.
  • OPT OUT of storing your card information on shopping websites.
  • ONLY shop on secure, verified websites.
  • ALWAYS review your monthly bank statements for unusual activity.

Keeping these tips in mind helps you minimize your risk of identity theft and fraud.

Lost Your Card? Citizens Bank and Trust Has You Covered

Send Us A Message

Secure your card and account in minutes with one helpful call to your local banking team.