Quick action means stronger protection. Report your lost or stolen debit card immediately and keep your finances safe.

Report a Lost or Stolen Debit Card
When your debit card goes missing, every minute matters. Reporting your card immediately helps prevent fraudulent or unauthorized charges on your account. If your card has been lost or stolen, don’t delay; take action now to safeguard your finances.
During normal business hours, call the Citizens Bank and Trust team at (580) 226-4610 or visit any of our branch locations. After hours, you can report directly to Visa at their toll-free number: 1 (800) 554-8969.

Safety Tips for Debit Card Protection
Stay one step ahead of fraud with these security best practices:
Keeping these tips in mind helps you minimize your risk of identity theft and fraud.
Lost Your Card? Citizens Bank and Trust Has You Covered
Losing your debit card can feel stressful, but you’re not alone. Our team is ready to step in the moment you reach out.
From reporting your lost or stolen card to updating your account and monitoring for suspicious activity, we’ll help you move quickly and confidently to protect your finances. The sooner you call, the faster we can stop unauthorized charges and restore your peace of mind.
For immediate assistance during business hours, please contact us at (580) 226-4610 or visit any of our branches. If your card is lost outside of regular hours, don’t wait until morning; call Visa directly at 1 (800) 554-8969 to secure your account right away. Acting fast is the best way to protect your money and your identity.