Easy, secure access starts with the right setup.

System and Security Requirements for Online Banking
Citizens Bank & Trust’s website is built to make online banking simple, secure, and accessible. To guarantee the best experience, we recommend using modern operating systems and supported browsers listed below. Staying current helps protect your information and provides access to all of our banking tools.
We also require strong passwords to safeguard your account. If you believe your password has been compromised, please call our customer support team immediately at (580) 226-4610.

Password Requirements
Your security matters. That’s why we enforce strong password standards, including:
Strong passwords are your first defense in keeping your information safe.

Operating System Compatibility
Our site is optimized for current operating systems.

Browser Compatibility
For the best experience with Citizens Online Banking, please use one of the following supported browsers:
Get Support for Online Banking Access
Have questions about setting up your system for online banking? Our support team is ready to help you with compatibility, password resets, and troubleshooting. We’re here to make sure your experience is smooth and secure.
For assistance, call us at (580) 226-4610, visit one of our branches, or send us a message online.