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Stay Safe With Secure Online Banking

Easy, secure access starts with the right setup.

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System and Security Requirements for Online Banking

Citizens Bank & Trust’s website is built to make online banking simple, secure, and accessible. To guarantee the best experience, we recommend using modern operating systems and supported browsers listed below. Staying current helps protect your information and provides access to all of our banking tools.

We also require strong passwords to safeguard your account. If you believe your password has been compromised, please call our customer support team immediately at (580) 226-4610.

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Password Requirements

Your security matters. That’s why we enforce strong password standards, including:

  • Have a minimum of 12 characters
  • Must meet complexity requirements
  • Passwords will be changed periodically
  • If you suspect unauthorized access, call us right away

Strong passwords are your first defense in keeping your information safe.

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Operating System Compatibility

Our site is optimized for current operating systems.

Optimized:

  • Windows 11

Supported:

  • Mac OS
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Browser Compatibility

For the best experience with Citizens Online Banking, please use one of the following supported browsers:

  • Microsoft Edge
  • Google Chrome
  • Mozilla Firefox
  • Safari

Get Support for Online Banking Access

Send Us A Message

Get in touch today to keep your online banking safe and seamless.